Tarifs & Prices

Techniker kontrolliert Bedienfeld mit RemotExpert

Your benefit with RemoteXpert

Emergency aid. Online. Worldwide.
Service couldn't be faster. Our RemoteXpert is the ideal digital addition to your customer service. It saves your company valuable resources and your customers costly waiting times. In this way you increase your profitability and customer satisfaction equally.

Customer service quality

With RemoteXpert you offer your customers the opportunity to get immediate help

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Perfect fit for the customer and his question

 

Efficiency

With immediate help and personal online customer service, system downtimes are minimized & unnecessary trips to the customer are avoided

 

 

Reaction time

The travel times of your experts will be minimized - should be necessary, an on-site service, your expert will have all the information you need to get started before you travel To be able to perform customer service quickly and efficiently .

Our tarifs

Test phase

30 days free
  • 2 service workplaces
  • maximum 2 participants in the service call
  • Number of machines: 99+
  • Number of clients / users: 99+
  • Online documentation of the service calls

Basic
Entry level

49,00 EUR / per month
  • 2 service workplaces
  • maximum 2 participants in the service call
  • Online documentation of the service calls
  • Number of machines: 99+
  • Number of clients / users: 99+

Expert

249,00 EUR / per month
  • 5 service workplaces
  • maximum 3 participants in the service call
  • Online documentation of the service calls
  • Number of machines: 99+
  • Number of clients / users: 99+

Enterprise

Request
  • individually
  • maximum 4 participants in the service call
  • Connection to existing CRM or ERP systems
  • Integration of existing machine data
  • Number of machines: 99+
  • Number of clients / users: 99+

Frequently asked questions about our offers:

Your individual solution

Every product is different. Every plant more or less complex.
On the basis of our RemoteXpert we offer you individual adaptation of the software to your needs. Connect our technical solution with your digital machine management or control. Integrate automatic supplies or spare parts procurement.

Make your service a digital complete solution and inspire your customers with innovative after sales.

Arrange your live demo now!

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